Support

We're here to help you get the most out of LedgerPad.

For questions, feedback, or issues, email us at:

We typically respond within 24 hours on business days.

Getting Started

How do I create an invoice?

Tap the + button on the Invoices tab, select a customer, add line items with descriptions and prices, set your VAT rate and payment terms, then save. You can share the PDF via email, WhatsApp, AirDrop, or any app.

How do I add my company logo?

Go to More → Business Settings → tap the logo area to upload from your photo library. Your logo will appear on all invoices.

How do I share a PDF invoice?

Open any invoice and tap the share icon in the toolbar. You can send via email, AirDrop, WhatsApp, Messages, or any other sharing app.

Subscriptions & Billing

What are the subscription plans?

Free: 5 invoices/month, 5 customers, 20 inventory items. PDFs include a LedgerPad watermark.
Pro (£9.99/mo or £99.99/yr): Unlimited invoices, customers, inventory. Clean PDFs, analytics, cloud sync, barcode scanner, data export. Includes a 14-day free trial.
Business (£19.99/mo or £199.99/yr): Everything in Pro plus HMRC MTD VAT returns, staff & permissions, Zettle card payments, loyalty, and multi-location support.

How do I start the free trial?

When you tap on a Pro feature for the first time, you'll be offered a 14-day free trial. You can also start it from Settings → Subscription. The trial gives you full Pro access — cancel anytime before it ends to avoid charges.

How do I cancel my subscription?

Go to your iPhone/iPad Settings → tap your name → Subscriptions → LedgerPad → Cancel Subscription. You'll keep access until the end of your current billing period.

How do I restore my purchases?

Go to Settings within the app → tap "Restore Purchases". This is useful if you've reinstalled the app or switched devices.

Data & Backup

How do I back up my data?

Go to More → Backup & Restore → Create Backup. Your data is saved as a JSON file you can restore at any time.

How do I set up iCloud Sync?

Go to More → Cloud Sync and enable it (requires Pro or Business plan). Your data will sync across all devices signed into the same iCloud account.

How do I export my data?

Go to More → Export Data (requires Pro or Business plan). You can export in CSV or IIF (QuickBooks) format for your accountant.

MTD VAT (Business Plan)

How do I connect to HMRC?

Go to More → MTD VAT → Connect to HMRC. You'll be redirected to HMRC's website to authorise LedgerPad. Once connected, you can view obligations and submit VAT returns directly.

Is LedgerPad recognised by HMRC?

Yes, LedgerPad is HMRC recognised software for Making Tax Digital VAT. The MTD VAT feature is available on the Business plan.

In-App Help

LedgerPad includes a comprehensive user guide. Open the app and go to More → Help & FAQ for detailed instructions on every feature.